Privacy and cookies
We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Data Protection
We take all reasonable precautions to ensure that details relating to you are kept secure in accordance with the requirements of the Data Protection Act 1998. Unless we are negligent in exercising our responsibilities then we shall not be held liable for unauthorised access to information supplied by you.
Any information relating to other individuals supplied by you, you will be deemed to have obtained their agreement/permission to this information being given to us.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
What information we collect
When you place an order or set up an account with us, you are entering into an agreement with us. By completing either one of the above we will ask you to provide some personal information such as;
- Full Name
- Billing / Delivery Address
- Contact Numbers
- Email Address
What we do with the information we gather
We require this information in order to process any orders you place with us and to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What Are Your Rights?
You have the right to request the following:
- Access to the personal data we hold about you.
- The correction of your personal data when incorrect, out of date or incomplete.
- That we stop using your personal data for marketing purposes
- That we stop any sending consent-based processing after you’ve withdrawn your consent.
- To remove your data fully from our system once you either withdraw your consent, object or there are no legitimate interests in holding your data.
- Your right to withdraw consent at any time
Other rights:
- Legitimate interests – in cases where we- are processing your personal data on the basis of our legitimate interest, you can ask to us to remove your data due to reasons connected to your individual circumstances. We must do so unless we believe we have an overriding reason to continue using your data.
- Direct Marketing – you have the right to ask us to stop using your personal data to send any direct marketing activity through either all or selected channels. We must always comply with this request.
- Checking your identity – to protect your confidentiality of your information, we will ask you to verify your identity before complying with your request under this privacy policy.
How Can You Stop Us Using Your Personal Data for Marketing Purposes?
Click the ‘Unsubscribe’ link in any email communication that we’ve sent you previously. Once you have clicked this, you will not receive any further communications from that particular channel.
Email us at [email protected] and request for your data to be removed from our system.
Please note that you may continue to receive communications after requesting your preferences whilst our systems update.
How To Contact Us Should You Have Further Questions?
We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.
If you have any questions that haven’t been covered, please contact a member of our team and we will try to help you with your request.
Email us at: [email protected]